Got questions? We've got answers! Here's everything you need to know before booking your journey with HeyDriver.
What services does HeyDriver offer?
HeyDriver specializes in luxury chauffeur and airport transfer services in Munich, across Germany and in major European cities. We cater to both personal and corporate travel needs with professional drivers and premium vehicles.
Which airports do you cover?
We provide transfers to and from all major German airports including Munich, Frankfurt, Berlin and Hamburg — as well as top airports across Europe such as Paris Charles de Gaulle, Amsterdam Schiphol, Zurich and more.
Is your service available 24/7?
Yes, our chauffeur service operates 24 hours a day, 7 days a week — including weekends and holidays. You can rely on us for any early-morning or late-night travel.
How can I book a chauffeur service?
Booking is easy! Schedule your ride through our website, by phone, or email. Just provide your pick-up and drop-off details and preferred time, and we'll handle the rest.
Do you offer a meet & greet service at the airport?
Absolutely. Our chauffeurs greet you at the terminal with a name sign, assist with luggage, and escort you to your vehicle for a smooth, personalized experience.
What types of vehicles are available?
Our fleet includes executive sedans and premium vans, plus Sprinters and coaches for groups — all impeccably maintained for safety, comfort and style.
Do you track flights in case of delays?
Yes, we monitor flight statuses in real-time to ensure timely pickups — even if your flight is early or delayed.
Can I make changes to my booking after it's confirmed?
Yes, you can make changes by contacting our support team. We recommend informing us as early as possible so we can accommodate your request smoothly.
